Sending your RAID System

To send us your device containing the data to recover, we offer several options in your country.

Select your country

Your country :

Once we received the analysis request, a technician will contact you in order to evaluate the best way to send your RAID system to our lab. Here's a list of the different ways to send your RAID system.

Send us your device (physical or software problem)

By Swiss Post

~ 24 hours
  • We send you a package by ExpressPost.
  • You put your device in and send it back with the enclosed labels.
  • Price: Free

By express courier

By express courier
  • A courier will pick your RAID system up at home within one hour.
  • Price: 70-110 CHF

Via DHL

~ 14 hours
  • We mandate a courier to pick up your media from your home within the day.
  • Price: 15 CHF

Collecting Point Deposit

Depending of your choice
    You hand-deliver your support to one of our many collecting points. Collecting points all over Switzerland.
  • Price: Free

On your own

Depending of your choice
  • You send us your device on your own.
    • You can deliver it directly to our laboratory.
  • You send us your device on your own.

By RAID Recovery engineer

~ 5 hours
  • A RAID Recovery engineer come to take your RAID system.
  • Price: On demand

Remote recovery(software problem)

New!

By Internet

Depending of the data quantity

  • We give you a software that allow us to copy your RAID on our servers.
  • In order to copy your RAID system with our software, you must have no more than one defective HDD if your RAID is redundant.
  • Price: Free

Send us your device(physical or software problem)

Via DHL

~ 14 hours
  • We mandate a courier to pick up your media from your home within the day.
  • Price: 30-80 USD

Collecting Point Deposit

Depending of your choice
    You hand-deliver your support to one of our many collecting points. Collecting points all over Switzerland.
  • Price: Free

On your own

Depending of your choice
  • You send us your device on your own.
    • You can deliver it directly to our laboratory.
  • You send us your device on your own.

Remote recovery(software problem)

New!

By Internet

Depending of the data quantity

  • We give you a software that allow us to copy your RAID on our servers.
  • In order to copy your RAID system with our software, you must have no more than one defective HDD if your RAID is redundant.
  • Price: Free