Once we received the analysis request, a technician will contact you in order to evaluate the best way to send your RAID system to our lab. Here's a list of the different ways to send your RAID system.
Send us your device(physical or software problem)
By Swiss Post
~ 24 hours
We send you a package by ExpressPost.
You put your device in and send it back with the enclosed labels.
Price: Free
By express courier
By express courier
A courier will pick your RAID system up at home within one hour.
Price: 70-110 CHF
Via DHL
~ 14 hours
We mandate a courier to pick up your media from your home within the day.
Price: 15 CHF
Collecting Point Deposit
Depending of your choice
You hand-deliver your support to one of our many collecting points. Collecting points all over Switzerland.
Price: Free
On your own
Depending of your choice
You send us your device on your own.
You can deliver it directly to our laboratory.
You send us your device on your own.
By RAID Recovery engineer
~ 5 hours
A RAID Recovery engineer come to take your RAID system.
Price: On demand
Remote recovery(software problem)
New!
By Internet
Depending of the data quantity
We give you a software that allow us to copy your RAID on our servers.
In order to copy your RAID system with our software, you must have no more than one defective HDD if your RAID is redundant.
Price: Free
Send us your device(physical or software problem)
Via DHL
~ 14 hours
We mandate a courier to pick up your media from your home within the day.
Price: 30-80 USD
Collecting Point Deposit
Depending of your choice
You hand-deliver your support to one of our many collecting points. Collecting points all over Switzerland.
Price: Free
On your own
Depending of your choice
You send us your device on your own.
You can deliver it directly to our laboratory.
You send us your device on your own.
Remote recovery(software problem)
New!
By Internet
Depending of the data quantity
We give you a software that allow us to copy your RAID on our servers.
In order to copy your RAID system with our software, you must have no more than one defective HDD if your RAID is redundant.
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